Information & Advice

Crisis Contacts

Samaritans

Listening service for anyone who wants to talk about any topic. Open 24 hours a day, 7 days a week, 365 days a year. The phone number is free to call.
Phone 116 123
Email [email protected]
Visit 20 Oxford Place, Western Approach, Plymouth, PL1 5AJ (office open Mon & Tues 15.30  – 21.00, Weds – Fri 12.30 – 21.00, Sat 18.30 – 21.00, Sun 15.30 – 18.30)

SANEline

Specialist mental health helpline, open daily from 4.30pm – 10.30pm
Phone 0300 304 7000

PAPYRUS

Support line for teenagers and young adults (under 35) feeling suicidal. Open weekdays 10am – 10 pm, weekends 2pm – 10pm and bank holidays 2pm – 5pm.
Phone 0800 068 4141
Text 07786 209 697
Email [email protected]

Childline

Open to children and young people up until their 19th birthday. Calls are free and won’t show up on the phonebill.
Phone 0800 1111
Online counselling via the website – www.childline.org.uk

Bullying UK

Free and confidential helpline for children and adults affected by bullying. Open weekdays 9am – 9pm, weekends 10am – 3pm.
Phone 0800 800 2222

CALM (Campaign Against Living Miserably)

Organisation dedicated to helping men who feel suicidal. Helpline and webchat. Open 365 days a year 5pm – midnight.
Phone 0800 58 58 58
Webchat via the website – www.thecalmzone.net

CRUSE bereavement

Offering support to those in crisis following a bereavement. Helpline open weekdays 9.30am – 5pm (until 8pm on Tues, Weds & Thurs).
Helpline 0844 477 9400

Switchboard – LGBT+ helpline

Offering support to the LGBT+ community. Help with whatever you want to talk about – nothing is off limits. All volunteers are LGBT+
Helpline 0300 330 0630
Webchat via the website https://switchboard.lgbt
Email – [email protected]

A&E

If you are feeling immediately unsafe, suicidal or are worried about your self-harm, go to the accident and emergency department of your local hospital, or ring 999 for an ambulance.
Derriford Hospital, Derriford Road, Plymouth, PL6 8DH

Health Services

If you are already accessing mental health services, contact your care co-ordinator, or the out of hours/crisis team after office hours.

If you are not currently accessing mental health services, make an emergency GP appointment, or if after office hours, call the NHS number 111 to get the most appropriate out of hours support. If it is an emergency, go to A&E or ring 999.

Make an appointment to see your GP as soon as possible, to discuss your circumstances and your mental health needs.

Your Support Network

It can also help to speak to someone you trust, such as a friend, family member or faith leader to help you through the moment and find a way forward.

If you are concerned about someone else

If you are seriously concerned about someone else, you can call the police and ask them to carry out a welfare check on the person by calling the non-emergency number 101

Do you need more information about Mental Health and/or support? Please check Mind’s Directory.

Mind’s Mental Health Directory A-Z

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